Posts in ITSM

Jira filter subscriptions

How to manage Filters subscriptions on Jira – Part 2

On previous post we learned how to subscribe to a Filter[…]

ITSM frameworks : Problem Management Glossary of Key Terms

Glossary of Key Terms Problem management is the process of identifying[…]

Core practices of ITSM foundation

Core practices of ITSM foundation

Well performance IT service teams use organizational resources and follow repeatable[…]