Posts by Jose Suarez

Jira Automation Rules : Schedule Tickets Creation

As Team and tasks are growing, in many occasions is needed[…]

Jira Workflow Transition Rules

Transitions are the mechanisms through which a Jira issue progresses from[…]

Introduction to Jira Workflow Design

A Workflow is the path that your issues take from creation[…]

Core practices of ITSM foundation

Core practices of ITSM foundation

Well performance IT service teams use organizational resources and follow repeatable[…]

Team Life Cycle - Tuckman & Jensen stages

Team Life Cycle – Tuckman & Jensen stages

In an ideally world a team is fully formed and work[…]

Jira Automation Rules : Update a Timestamp field

Sometimes is good to get the exact Date and Time when[…]

Jira Custom Tickets : Add a Text field

This is the first post of a serie about customization of[…]

Jira Automation Rules : Insert a Comment

This is the first post of a serie about Automation Rules[…]