ITSM frameworks : Problem Management Glossary of Key Terms
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Jira Automation Rules : Schedule Tickets Creation
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Jira Workflow Transition Rules
Transitions are the mechanisms through which a Jira issue progresses from[…]
Core practices of ITSM foundation
Well performance IT service teams use organizational resources and follow repeatable[…]
Team Life Cycle – Tuckman & Jensen stages
In an ideally world a team is fully formed and work[…]
The risk of a wrong decision is preferable to the terror of indecision
The title of this article is one of the most famous[…]