Introduction to Jira Workflow Design
A Workflow is the path that your issues take from creation[…]
Core practices of ITSM foundation
Well performance IT service teams use organizational resources and follow repeatable[…]
Team Life Cycle – Tuckman & Jensen stages
In an ideally world a team is fully formed and work[…]
The risk of a wrong decision is preferable to the terror of indecision
The title of this article is one of the most famous[…]
Jira Automation Rules : Update a Timestamp field
Sometimes is good to get the exact Date and Time when[…]
Jira Custom Tickets : Add a Timestamp
On this post, we will learn how to add a new[…]
Jira Custom Tickets : Add a Text field
This is the first post of a serie about customization of[…]
Jira Automation Rules : Insert a Comment in a Ticket
This is the first post of a serie about Automation Rules[…]